Basic Community Settings

The settings listed below can be found by navigating to the Admin Panel > "Settings" > "General" > find the header, "Basics". In this article, we describe the below settings:

• Community Full Name
• Community Display Name 
• Community Description 
• Community Visibility
• Student Eligibility 
• Community Unavailable Times
• Contact Information
• Calendar invite forwarding email
• Admin Users

Community Full Name

This will be displayed to students when:

• Students join a new community
• Students arrive at the no times available screen, the community's full name will be listed under the option to check other communities

Community Display Name 

The Community display name is typically shorter than the Community's full name. This will be displayed to students when:

• Students are logged onto the platform, they will see the community display name in the upper left-hand corner
• Students book an appointment, the community's short name will be included in the calendar invite title

Community Description

When students join a new community for the first time, they are shown the community description. We recommend including information that will help the students know what services are available in your community. 

Community Visibility 

You have the option to hide your community from users on the web and mobile app platform. Regardless of if the user is on the provider or student list, they will not have access to see the community. If using the share link to access this community, and the community is hidden, the user will see a pop-up that states, "You are not eligible to view the community". 

Student Eligibility

"Everyone" means anyone that has access to your school (ie. anyone with an @yourcollege.edu email) will also see your community. "Use List" means you must upload a list of students in the Students -> Manage tab who will see your community (useful for private communities like athletics, TRIO-SSS, etc.).

Note, any tutors uploaded through the CSV file import will also be included as eligible users within the "Use List" setting. 

Unavailable times

Use this to close the center for holidays, breaks, or other reasons. Students won't be able to book appointments, join Sections, or attend drop-in hours. For recurring sessions that land on an unavailable date, the system will skip that event and schedule the next one. 

In the above example, the community is closed from Dec 19 2021 through Jan 3 2022 until 8 AM. Meaning, students will be able to book appointments and attend drop-in hours after 8 AM on January 3rd.

Note 1, if a session has already been scheduled, unavailable times will not cancel an existing session. You will want to cancel those manually. 

Note 2, any Event days that fall into the unavailable time will be automatically cancelled and removed from the Learn/teach screens. Students and Providers will receive an email alert that the event that day has been cancelled. Removing the unavailable time will add the Event placeholder card back onto the Learn/Teach screen and a new calendar invite will be sent out. 

Contact Information  

Set the main community contact email. This email will be sent notices when there is a problem with the IT integrations in the community, when your Providers change their availability schedule (if enabled), and when Penji Support needs to loop in an admin to User and Provider Support Tickets. 

Calendar invite forwarding email

From the admin panel, you can designate an email to receive all of the calendar invites for appointments and events (you will receive the calendar invites in the form of an email). This will allow you to see in one calendar view, everything that is going on in your community in real time. Additionally, within the calendar invite, you will be able to see location details including the online link (for example the Zoom meeting link) and the student's responses to the agenda questions.

Admin Users + Access Level

Anyone who has admin access can add or remove admin users. When you add a new Penji Account as an admin, the new user will get an email with a link to create their Penji account and accept admin access. That email will be shown under the "Invites" header, shown above, until they have accepted their invitation.

If the new admin already has a Penji Account, all they need to do is log in to https://admin.penjiapp.com/ with the same Penji credentials as from http://web.penjiapp.com. Every Penji user has the same account but is given different "roles". Penji has four roles: Admin, Limited Admin, Student, and Provider.

You have the ability to determine different access levels for admins. More information on limited admin access can be found in the article, Admins: Limited Admin Access.