Thank you for completing the “Welcome to Penji” training course.
Once you've finished the course
- If you haven't done so already, please schedule your second Admin Training Meeting to review your Community setup and get ready for your upcoming launch.
- Think about when you would like to schedule a Provider Training, it helps to get this on our calendars soon
- TEST! Our most successful admin spend time exploring and testing the platform. We strongly encourage logging in as a student and provider, and using the platform as they would.
- Join our Discord Channel for Penji alerts (including new features)
If you have any questions, please contact us:
- Email: support@penjiapp.com
- Phone: 240-663-5705
When you are ready to "Go Live"
- Share your community-specific Share Link, which can be found on the admin panel > Share Link.
- Some common places we've seen this listed are a center website or email signature
- Ensure the correct courses/topics are listed in your community
- Review your provider's hours for appointments and drop-in
- Review the events that you have set up
- Ensure that your providers know how to use Penji correctly
- Do they know how to adjust their availability?
- Do they know how to add in their Zoom/other online platforms?
- Do they know how to record feedback and submit session logs?
- Do they know how to use the Queue mode for drop-in if applicable?
- If you are using Drop-In for in-person locations, share the location Kiosk with those who need it.
- Popular ways to distribute the Kiosk are in the form of a QR Code, shared with front desk workers who check in students, available on an Ipad, etc.
- Add any community unavailable times for closures (ex Spring or Winter Break, MLK Day, etc.)
- Change your community eligibility from "Use List" to "Everyone". This can be found in the admin panel > settings (General Settings) > Student Eligibility.
- Let Penji Support know if you would like the Student Integration, which is provided by IT, enabled.
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