Students: Drop-in Introduction

The above video demonstrates our virtual (Zoom) Queue Mode. Both virtual and physical locations can have a Queue, meaning once you check-in, you'll be given a place in line and an estimated wait time. Penji will send updates as it gets closer to your turn. We recommend downloading the Penji mobile app to manage your place in the queue.

Introduction

Drop-in hours refer to designated times when students can seek academic support or tutoring services without prior appointments. These flexible sessions accommodate students' varying schedules and urgent academic needs.

Basic Flow of Drop-In Process

1. Pick a course.
   • Begin by selecting the specific course for which you require academic assistance.
2. View hours of support at each drop-in location for that course.
   • For the most up-to-date schedule, please check the drop-in schedule on the same day you plan to attend, as some tutors may be booked for appointments during a drop-in slot.  But mostly, centers' drop-in schedules won't change within 12 hours of a given slot.
     

     

     Student view of drop-in schedules after selecting "View Drop-in Schedules" and then picking a class

3. Check-in your selected location. The location will either be set up in Virtual Queue, In-Person Queue, or In-Person Log mode. 
4. Wait for your turn. 
5. Check out once you're done.