How to Create an Engagement Sequence

How to Create an Engagement Sequence

1. Log in to your Admin Panel.

2. Go to the Engagement tab.

   

3. Click Create Email Sequence.

4. Add Course – choose the course(s) you want the sequence to apply to. You can target a single course, select all courses that share a specific prefix (e.g., MATH-), or include multiple courses at once.
    

5. Click Preview student count to see how many students will be included.
   

   It should show the number of students you will be sending the sequence to

   

6. Choose a Start Date for the sequence and an End Date (at least 10 weeks after the start date).

   

7. Then Engagement allows you to prepare the email content. You will first be asked to input the Coordinator Name.

   

8. Draft your emails. Pre-populated templates are provided. You can edit these emails or add new ones to fit your community’s needs.

9. When you're ready, click Create. Your email sequence will be saved and students will receive the scheduled messages automatically.

Additional Settings

Changing the "From Email" and "Reply-to Email"

• Navigate to the Settings > Engagement tab to manage the "From Email" and "Reply-to Email"

  • Note: The Penji Team can work directly with your IT Department if you would like to create a custom email subdomain.