Admin Panel Event Settings

There are no Penji-controlled settings for events. All event mode settings are available in the admin panel. 

Enable Events Mode

The options available are "Enabled" and "Disabled". You can use this admin setting to control whether your community would like to use Events mode.

Setting this to disabled will:

• Hide the admin settings for events
• Hide the event-specific tabs on the left-hand side menu. Note, it will not delete any data, just hide it while you are not using events mode
• Remove the event-specific button on the student "Learn" screen

Events button label

This is the button your students will see on their "Learn" screen. You can change the text for this button to whatever you see fit. 

Allow students to join multiple events with the same topic/course

If this is set to "Not Allowed", students will not be able to sign up and join more than one event with the same topic/course. '

For example, if a student signs up for Event A and they want to join Event B, which has open capacity and is for the same course, they will not be able to. There will be a yellow banner across the top of their screen that says, "Sorry! You must leave the event “[EVENT NAME]” before you can join this event because it is for the same topic/course.". To join Event B, the student will need to leave Event A and then sign up for Event B.

If this is set to, "Allowed" there are no restrictions imposed on students when they try to join multiple events with the same topic/course. 

Allow students to join waitlists for events with the same topic/course as a joined event

This feature is conditional to the previous feature. Meaning, it will only appear if, "Allow students to join multiple events with the same topic" is set to "Not Allowed".

The options here are "Allowed" or "Not Allowed".

If you set this to, "Allowed" students will be able to join a waitlist for all events, regardless if they are already registered for an event with the same topic/course.

For example, if a student signs up for Event A and they want to join Event B, which is for the same topic/course, and already has a waitlist, they will be able to join the waitlist.

Provider Event Feedback

Provider Event Feedback is a feature that allows administrators to gather feedback from participants after events are organized through the platform. The feedback questions can be customized to collect various types of responses, including short answers, long answers, drop-down selections, or even links to external URLs. Admins have the flexibility to add, edit, require, or rearrange these questions directly from the admin panel.

This setting operates similarly to "Provider Session Feedback (Admin Panel)", explained in this help center article. The main difference is students will not be asked to confirm a session length, nor will they have the option to send a session receipt.

This video demo on how to use the "Provider Session Feedback (Admin Panel)" shows how to use this feature. However, instead of navigating to Settings > Sessions > Provider feedback questions, you will select Settings > Events > Provider feedback questions. 

Student event no-show rules

Set rules for students when missing an event/part of an event series. A suspended student will not be able to join new events and will be removed from events they do not attend. This is similar to the appointment no-show rules (Admins: Appointments Settings), as well as the section no-show rules (Admins: Sections Settings). Once you set the no-show rules, you will have the option to send emails after each no-show before the rule is enforced. These emails will be set up within the admin panel and sent automatically. If you do not want to send emails, keep the fields blank.

Notes:

• In the Admin Panel, you can reset students' no-show status. To reset the no-show status for a student, you will navigate to the admin website > students tab > view the student > edit > select "Reset No-Show Status".
• This no-show policy is only for events. Appointment and section sessions have their own no-show rules.