Optional (Admins): Limited Admin Access

Overview of the Limited Admin Access Role

Within your community, you can add admins that have different levels of access. Right now, you have the option to add either "Full Access" or "Limited Access" admins. Only an admin with full access will be able to add limited access admins. To add a limited access admin you will navigate to Settings > General Settings > Admin Users > enter in the user's email address and select "Limited Access" for their access level. This is referenced within the help center article, Admins: General Settings, under the header, "Limited Admin Access (to enable: Penji Controlled & specific access rights: Admin Panel)". Any user can be added as a limited access admin, like providers, front desk workers, etc. 

A user with limited admin access will log in to https://admin.penjiapp.com/, just like someone with full admin access. If the new admin already has a Penji Account, they will log in to the admin website with the same Penji credentials. When they log in to the admin website, they will only see the Students and Session tab for that community, regardless if Drop-In is enabled. What the limited admin is able to see within the two tabs is described below. 

If you would like this enabled in your community, please email [e-mail]. 

Students Tab 

An admin with limited access will be able to see all of the students within the community. Additionally, admins will be able to see all of the student's history and metadata including feedback left from other providers. This view is the same as someone with full admin access.

Sessions Tab

An admin with limited access will be able to see all of the session interactions, search and feedback tab, within the community. This view is the same as someone with full admin access.

However, a limited access admin will only be able to edit the sessions for which they are the provider. The edit features available depend on the status of the session - as explained within the article, Admins: Appointments Flow, under the header, "Editing Session Details". To note, the limited access admin cannot click into sessions where they are not the provider. 

On the sessions tab, the limited access admin will be able to "Create a Session" just like an admin with full access. This feature is explained in the article, Admins: Appointments Flow, under the header, "Admin-Scheduled Sessions".