Setting up your Courses/Topics

Key Takeaways: Know how to adjust and add custom courses/topics.

Your courses/topics are what students will seek support in. We have uploaded sample courses/topics for you. You can edit these courses by following the steps below or watching the video above. 

1. In your admin panel, click “Courses” (this could be named something else, depending on your preference)
   Note that this will be the book icon on the left-hand side of the admin panel 
                  
   
2. Select "Manage"
3. Select “Download Template CSV.” If you’ve uploaded before, Download the most recent import under "Recent Imports" to get your latest version.
4. Open the .csv file and fill out/edit the columns in the same format as the sample.
   
   • Courses will be shown to students in the format of “Subject Abbreviation + Space + Course Number".
   • For example, based on the second row in the above sample, the course will be presented to students as "CHEM 101."
     
     Example of how these courses are shown to Students
     
5. To add general topics (e.g., Scholarship Opportunities) as a course option:
   • Input the name of the topic in column A, B, and D
   • Leave Column C blank
     Example of the CSV Upload for General Courses without a Course #
6. Re-upload the CSV in your admin panel by selecting Choose File > Select your file > Import Courses CSV.
7. Once uploaded, select the Search tab, where you will see the courses you just added.
   
   Example of how these courses are shown to Students

Pinning a Course

Some courses might be more generic or not as intuitive for students to search for. If you have any of these courses, it would be helpful to pin them within your courses.csv file. To "pin" a course, you will type in "Yes" within column E of the csv file.