Editing Drop-In Check-In Details

Within your check-in detail, you have the ability to edit certain fields based on the type of check-in (Log vs Queue) and status. In Queue mode, you cannot edit any field while a student is waiting in the Queue, or if they have left the waitlist. If a student is waiting, you will see their check-in status listed as "Waiting". If the student has left the waitlist, their status will be "Cancelled". Once the check-in is complete you can edit the data fields. 

To edit a data field, select the check-in you would like to edit from the check-ins tab > select edit > select the field you would like to edit. See the below list of available edits:

Change Duration

• Changing the duration length will automatically update the recorded end time of the check-in
• This can be done for both Log or Queue mode
  • For Log mode, you can edit the duration once the student has checked in
  • For Queue mode, you have to wait until the check-in is completed to edit the duration (you will not be able to edit the check-in while the status is "Waiting" or "In-Progress")

Change (or record) Tutor

• You are able to add or change tutors for Log mode check-ins only. You are not able to edit the tutor for Queue mode check-ins

"Delete" a Check-In 

• Deleting a check-in will update the status of the check-in to "canceled"
• When you export the check_in.csv, the "Cancel Reason" will automatically include, "Retroactively cancelled"
• This can be done for both Log or Queue mode
  • For Log mode, you can edit the duration once the student has checked in
  • For Queue mode, you have to wait until the check-in is completed to delete the check-in (you will not be able to edit the check-in while the status is "Waiting" or "In-Progress")

Change the Start Time

• Editing the start time will automatically adjust the end time, as the duration of the check-in will stay the same. You'll want to adjust the duration of the visit to adjust the end time (see above, "Change Duration")
• This can be done for both Log or Queue mode
  • For Log mode, you can edit the duration once the student has checked in
  • For Queue mode, you have to wait until the check-in is completed to edit the start time (you will not be able to edit the check-in while the status is "Waiting" or "In-Progress")