FAQs

Admin

• FAQs on Card Readers & Guest Check-In Fields
• How to Deactivate a Community in Penji
• Community Management
• How to Add or Remove an Admin in Penji
• How to Add or Remove a Tutor
• Should you import your courses with IT integrations or manually add them?

See all 17 articles

Provider

• Providers: Appointments Not Automatically Appearing or Populating on Google Calendar
• Providers: How to Support Paper Drop-Off (Asynchronous Writing Help) in Penji
• Providers: Drop-in Issues
• Calendar Conflict Checking FAQ's

Students

• Why are my Penji sessions the wrong time on my calendar (Google, Outlook, etc)?
• Students: Logging in and out of Penji
• Students: Enrollment and Access FAQ
• Students: Provider Availability FAQ
• Students: Virtual Meeting Room FAQs (Zoom, Teams, Webex, etc)
• Students: No-Show FAQs

See all 11 articles