FAQs on Card Readers & Kiosks

Q: Do card readers require the guest check-in field to be Student ID?

A: No. You can configure the guest check-in field to collect email (or another field) instead of Student ID.

Q: Can we still use card readers if the check-in field is email?

A: Yes. Card readers can be enabled at the same time as email entry. Guests can swipe their card and type their email during check-in.

Q: What needs to be set up for this to work properly?

A: Your community must have the card format setup completed so the system can correctly interpret the card data.

Q: Where do I find Kiosk Links?

A. Kiosk links can be accessed in two ways:

• As an Admin:
  Go to Admin > Drop-in > Locations > Kiosk URL

• As provider for a specific Event:
  Go to Teach Screen > Event card > Open Kiosk

Both options will provide a URL you can open directly or convert into a QR code for easy attendee check-in.