“Courses” are joined by students within Penji, and usually correspond to a students' registered courses at your college. You, as admin, will certify certain users (providers) as able to teach certain courses. When a student seeks support, be it an appointment, drop-in, or section, they will first select one of their courses and are then shown available options for that course.
Data Upload vs. IT Import
Admins are responsible for uploading the list of courses and/or topics that you'll support. That said, courses are a common area where we will work with your IT team to automatically import. This usually consists of (1) all courses offered at your college this term and (2) all students' registered courses. See here for more on IT imports.
"Custom courses" are often useful to programs, like including "Thesis Writing" or "MCAT Prep" alongside true course codes like "CHEM 1301". You can add custom courses if you upload your own Courses CSV, but if you use an IT import, custom courses aren't currently supported. That said, we expect to launch custom courses with IT imports by mid-Fall. Email email@example.com if we've reached that date and you don't know how to turn this on.
The concept of Courses is really just a filter step to show students support options that are relevant for them (eg. appointments available for CHEM 1031). You can, however, retitle this entire category "Courses" to whatever you want, for example, "Topics". You'd then certify Providers to teach these topics instead of students' courses, and students would select a topic, filtering the results down to only providers who are certified for that topic. Email Penji for changes to this setting.
Step by Step
To retitle Courses to Topics, to setup IT imports, or to use Custom Courses, please contact Penji. General instructions:
- Navigate to “Courses” on the side menu
- Click the “Manage” header
- Click “Download Template CSV”
- Edit this CSV and add courses in exactly the same format as the sample row
- To add general topics, eg. Calculus, as a course option, input the name of the topic in the first two columns - eg. Calculus, Calculus - leave column 3 blank, and put the name you’d like displayed in-app (could be the topic name again) in column 4.
- When certifying providers, you’ll need to list the combination of column 1 and column 3 from this sheet, ie. “Subject Abbreviation” + “Course Number”
- Upload by clicking “Choose File”, selecting the edited CSV, and clicking “Import CSV”
- To make changes, you can download your most recent version under “Recent Imports” on the Manage tab and edit the document before re-uploading.
Pinning a Course
Some courses might be more generic, or not as intuitive for students to search for. If you have any of these courses, it would be helpful to pin them within your courses.csv file. To "pin" a course, you will type in "Yes" within column E of the csv file.
When there are no tutors approved to teach a course a student is looking for to schedule an appointment, students are shown the below screen:
This information is organized and saved within Penji and available as a downloadable report. While in the admin page, select courses, select manage and all the way at the bottom is an export labeled "Export Course Availability Requests". The report provides: student name, student email, course requested, requested at date, and requested at time. Check out the below video for a visual about how to get that report!